Bilingual Chinese Technical Support

hrfps

Responsibilities     • Assist customers and sale agents with technical support for POS  equipments and credit card terminals including Nurit, Hypercom, Verifone,  Eclipse, check services, and wireless terminals;     • Replace and reprogram equipment;     • Daily functions included account updates and ownership changes;     • Inspect returned equipment for functionality and possible replacement  issues;     • Provide technical support for all POS equipments and credit card  terminals such as general  troubleshooting, downloading new applications and training;     • Set up new account entries in the gateway and assisted with shopping cart  integration.         Qualifications     • Bilingual in Chinese and English is required;     • Experience in merchant service industry preferred;     • Efficient in Microsoft Applications such as Word, Excel and  Outlook;     • Strong responsibility ethics and able to work well with a team;     • Professional attitude and dependable;     • Extremely organized and detail oriented with strong follow-through  skills;     • Ability to maintain calm under pressure;     • Proficient with Microsoft Office; and         Application     Send resume, cover letter and salary history to HR@gofirstpay.com. Use the  following format in the subject line: first name and last name, job title of  position you are applying for.

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